Frequently Asked Questions
To take part in this promotion, simply purchase an eligible Hisense product from a participating retailer between January 29th, 2025 - March 31, 2025.
You can then submit your entry within 30 days of the purchase date as shown on your invoice or receipt.
Once submitted, we'll check your entry to make sure you've provided all the information needed to start processing it. If you have, we'll approve your entry within 14 working days.
Entries in this promotion are limited to a maximum entry of 1 per person and 1 per household. Businesses are not eligible for this promotion.
You can then submit your entry within 30 days of the purchase date as shown on your invoice or receipt.
Once submitted, we'll check your entry to make sure you've provided all the information needed to start processing it. If you have, we'll approve your entry within 14 working days.
Entries in this promotion are limited to a maximum entry of 1 per person and 1 per household. Businesses are not eligible for this promotion.
To be eligible to claim, you'll need to have bought an eligible Hisense ULED TV or Laser Projector listed in the table below. Unfortunately, if your product isn't listed here, you won't be able to claim.
| ULED TV | 100U76N |
| ULED TV | 100U8K |
| ULED TV | 100U70N |
| ULED TV | 100U70NB |
| ULED TV | 65U6HF |
| ULED TV | 75U6HF |
| ULED TV | 65U6N |
| ULED TV | 75U6N |
| ULED TV | 85U6N |
| ULED TV | 65U7N |
| ULED TV | 65U75N |
| ULED TV | 75U7N |
| ULED TV | 75U75N |
| ULED TV | 85U7N |
| ULED TV | 85U75N |
| ULED TV | 65U8N |
| ULED TV | 75U8N |
| ULED TV | 85U8N |
| ULED TV | 75U9N |
| ULED TV | 85U9N |
| ULED TV | 85UX |
| ULED TV | 98UX |
| QLED TV | 65S7N |
| QLED TV | 65QD5N |
| QLED TV | 65QD65NF |
| QLED TV | 65QD6N |
| QLED TV | 75QD65NF |
| QLED TV | 75QD6N |
| QLED TV | 75QD7N |
| QLED TV | 85QD6N |
| QLED TV | 85QD7N |
| QLED TV | 100QD7N |
| QLED TV | 100QD75N |
| QLED TV | 65QD7 |
| Projector | PL1 |
| Projector | C1 |
| Projector | PX3-PRO |
| Projector | C2 Ultra |
| Projector | C2 Pro |
| Projector | C2 |
You'll be asked to upload a digital copy of your proof of purchase when submitting your entry. How you do this depends on the type of proof of purchase you want to upload.
Digital proof of purchase
If you made your purchase online, then it's likely your proof of purchase will have been sent to you by email. Simply screenshot your invoice or order confirmation email, making sure the following information is clearly visible:
Physical proof of purchase
How you upload a physical proof of purchase document (like a shop receipt or delivery note) depends on what type of device you're using to make your entry. Choose your device type from the options below and follow the instructions:
I'm using a Windows PC or Mac
If you have a scanner, you can simply scan your receipt or delivery note and upload it straight to your entry form.
If you don't have a scanner, simply take a picture using your mobile phone, tablet or digital camera - or use a scanner app. When taking your picture, making sure the following information is clearly visible:
I'm using a phone or tablet
If you are using your tablet or phone, you can take a picture of your receipt or invoice using your device and upload the image straight from your picture library.
Uploading your proof of purchase
To upload your proof of purchase, click Upload then simply find and select the image or PDF file you'd like to upload. You can select more than one document if you like.
Once you have uploaded a document, you can upload additional documents by clicking Add file.
If you have selected the wrong file by accident, you can remove it using the delete button (indicated by the bin icon).
Once all your files have been uploaded, click Next.
Digital proof of purchase
If you made your purchase online, then it's likely your proof of purchase will have been sent to you by email. Simply screenshot your invoice or order confirmation email, making sure the following information is clearly visible:
- What you bought
- Where you bought it
- Date of purchase
- Price you paid
Physical proof of purchase
How you upload a physical proof of purchase document (like a shop receipt or delivery note) depends on what type of device you're using to make your entry. Choose your device type from the options below and follow the instructions:
I'm using a Windows PC or Mac
If you have a scanner, you can simply scan your receipt or delivery note and upload it straight to your entry form.
If you don't have a scanner, simply take a picture using your mobile phone, tablet or digital camera - or use a scanner app. When taking your picture, making sure the following information is clearly visible:
- What you bought
- Where you bought it
- Date of purchase
- Price you paid
I'm using a phone or tablet
If you are using your tablet or phone, you can take a picture of your receipt or invoice using your device and upload the image straight from your picture library.
Uploading your proof of purchase
To upload your proof of purchase, click Upload then simply find and select the image or PDF file you'd like to upload. You can select more than one document if you like.
Once you have uploaded a document, you can upload additional documents by clicking Add file.
If you have selected the wrong file by accident, you can remove it using the delete button (indicated by the bin icon).
Once all your files have been uploaded, click Next.
If you've had a notification saying your file is too large, you'll just need to resize it. You can do this in one of the following ways:
If you're using a Windows PC
If you're using a Mac
You'll find all you need to know under Resize, rotate or flip an image in Preview on Mac.
When you've completed the steps, try uploading again.
If you're using an Android device
If you're using an iPhone or iPad
If you're using a Windows PC
- Open the image in the Windows Photo app. This should happen automatically when you double click it.
- Click the three dots at the top-right of the window.
- Select Resize.
- Select Best for emails and messages.
- Give the file a name you'll remember and click Save.
If you're using a Mac
You'll find all you need to know under Resize, rotate or flip an image in Preview on Mac.
When you've completed the steps, try uploading again.
If you're using an Android device
- Open your Android's camera.
- Select Settings.
- Set your Picture quality settings to Standard.
- Take the picture of your proof of purchase again.
If you're using an iPhone or iPad
- Tap the Photos app.
- Find the image of your receipt.
- Tap Edit.
- Tap the crop button in the bottom-left corner.
- Tap the white square button in the bottom-right corner.
- Choose the size you'd like to crop your picture to.
This depends on where you made your purchase:
- If you bought your product from a physical store, simply use a photo of your receipt.
- If you made your purchase online, use your invoice or digital receipt.
- Product purchased
- Retailer
- Date of purchase
- Price paid
We'll send you a confirmation email to let you know we've received your entry. Your details will then be checked by one of our agents.
As long as you've provided all the information needed to process your entry, we'll send you an approval email confirming your entry into the Sweepstakes.
As long as you've provided all the information needed to process your entry, we'll send you an approval email confirming your entry into the Sweepstakes.
Don't worry, we haven't forgotten about you. When your entry has been fully processed, we'll send you an email to let you know you’ve been successfully entered into the Sweepstakes.
If you have received a missing information email, that means you haven't provided all the details necessary to start moving forward with your entry. Unfortunately, we won't be able to validate your entry until you get this information over to us. We will have let you know what we need in your email. To send us your missing information, follow the instructions provided.
Here are a few common reasons why you might have received this email:
We couldn't read your proof of purchase
We might not have been able to read your proof of purchase because the image you sent was blurry, too dark, or for another reason. If this is the case, you just need to send your proof of purchase again ensuring the image is clear and easy to read.
The proof of purchase was missing information
The proof of purchase you sent might not have shown some key information. This can include such details as how much you paid, the retailer name, or what you bought. In this case, you just need to send your proof of purchase again making sure it contains all the necessary information.
We received the wrong document
The document you uploaded might not have been an acceptable proof of purchase. Make sure the document you upload proves that you've bought an eligible Hisense product, how much it cost and where you bought it from. This can be a receipt or invoice - or an online order confirmation and delivery note if you don't have either of those.
Here are a few common reasons why you might have received this email:
We couldn't read your proof of purchase
We might not have been able to read your proof of purchase because the image you sent was blurry, too dark, or for another reason. If this is the case, you just need to send your proof of purchase again ensuring the image is clear and easy to read.
The proof of purchase was missing information
The proof of purchase you sent might not have shown some key information. This can include such details as how much you paid, the retailer name, or what you bought. In this case, you just need to send your proof of purchase again making sure it contains all the necessary information.
We received the wrong document
The document you uploaded might not have been an acceptable proof of purchase. Make sure the document you upload proves that you've bought an eligible Hisense product, how much it cost and where you bought it from. This can be a receipt or invoice - or an online order confirmation and delivery note if you don't have either of those.
You are given your Entry Reference on the confirmation screen just after you submit your entry.
Don't worry if you missed it. We also include your Entry Reference in all email notifications we send you about your entry. If you're having trouble finding your emails, please check your spam or junk folder.
Don't worry if you missed it. We also include your Entry Reference in all email notifications we send you about your entry. If you're having trouble finding your emails, please check your spam or junk folder.
Winners will be notified by email after the conclusion of the entry period, on or around April 30, 2025.
Most likely, your entry has been rejected because you're not eligible to participate in this promotion.
To take part in this promotion, you'll need to have bought an eligible Hisense product from a participating retailer between January 29th, 2025 and March 31, 2025. You'll also need to provide an acceptable form of proof of purchase.
To take part in this promotion, you'll need to have bought an eligible Hisense product from a participating retailer between January 29th, 2025 and March 31, 2025. You'll also need to provide an acceptable form of proof of purchase.